Gallagher Bassett: What Injured Victims Must Know About This Third-Party Claims Administrator
Home»Houston Personal Injury Blog
» Gallagher Bassett: What Injured Victims Must Know About This Third-Party Claims Administrator
August 1, 2025 by Greg Baumgartner
When you’ve been injured in an accident and a company like Gallagher Bassett is involved, it’s vital to understand exactly who they are—and who they work for. Gallagher Bassett- What Injured Victims Must Know is crucial, as many victims mistakenly assume Gallagher Bassett is an insurance company. They are not. Gallagher Bassett is a third-party claims administrator (TPA), hired by insurers or self-insured companies to handle and manage claims—often to reduce payouts.
Who Is Gallagher Bassett?
Gallagher Bassett Services, Inc. is a major global third-party claims administrator. They are not an insurance carrier. Instead, they manage claims on behalf of large corporations, municipalities, and insurance companies. Their clients include:
Self-insured employers
Government entities
Insurance companies
Transportation and logistics companies
Construction companies
Their primary function is to process and manage claims—typically to control costs and minimize losses for their clients.
Gallagher Bassett Is Not on Your Side
Gallagher Bassett’s allegiance lies with the entity paying them: the insurance company or self-insured defendant. They may present themselves as helpful, but their job is to protect their client’s financial interests, not yours. That means:
Public entity liability (e.g., school districts, counties)
These organizations may outsource claim handling to Gallagher Bassett to manage claims efficiently and cost-effectively—often at the expense of fair compensation to the injured.
How Gallagher Bassett Works Against You
Here’s how their claims process typically unfolds:
Initial Contact
An adjuster will reach out soon after the incident. They may request a recorded statement and ask for access to your medical records. Be careful—anything you say can be used to diminish your claim.
Investigation
Gallagher Bassett conducts its investigation. That may include:
After assessing your injuries and damages, they often offer a lowball settlement—especially if they think you don’t have legal representation.
Red Flags to Watch for When Dealing with Gallagher Bassett
Delays in communication Deliberate stalling is a tactic used to pressure desperate victims into accepting a low settlement amount.
Unreasonably low settlement offers Their job is to save money, not ensure you’re compensated fairly.
Requests for full medical history They may try to blame your injuries on preexisting conditions.
Push for recorded statements These can be structured to use against you later.
How to Protect Yourself from Gallagher Bassett Tactics
Hire an experienced personal injury attorney immediately
Refuse to give a recorded statement without legal advice
Limit communication—let your lawyer handle interactions
Don’t sign anything until your lawyer reviews it
Seek prompt and consistent medical care
Real-Life Consequences of Mishandling Gallagher Bassett Claims
Victims who handle Gallagher Bassett claims alone often face:
Denied benefits or medical treatment
Undervalued property damage or bodily injury claims
Aggressive surveillance or invasive requests
Emotional stress and financial hardship
Without legal representation, many victims end up settling for pennies on the dollar
Why Legal Representation Mater
A skilled personal injury attorney can:
Handle all communication with Gallagher Bassett
Prevent lowball offers and delay tactics
Ensure your medical records are protected
Accurately calculate your damages—both current and future
Push back against surveillance or bad faith tactics
File a lawsuit if necessary to secure rightful compensation
Attorneys who regularly deal with Gallagher Bassett understand their tactics—and how to overcome them.
Final Thoughts: Don’t Trust Gallagher Bassett with Your Future
Gallagher Bassett is a cost-containment tool for insurers and large corporations—not an advocate for injured people. Their job is to reduce payouts and protect their clients’ bottom lines. If you’ve been injured and Gallagher Bassett is involved, don’t go it alone. Talk to an experienced injury lawyer who knows how to deal with TPAs and can protect your legal rights and financial future.
Need help dealing with Gallagher Bassett after an injury? Speak with an experienced attorney at Baumgartner Law Firm today before making any decisions.
Since establishing Baumgartner Law Firm in 1985, Greg Baumgartner has built a reputation as one of Houston’s leading personal injury attorneys, dedicated to representing severely injured victims and families who have lost loved ones due to negligence.
Greg holds two law degrees, a distinction earned by less than 1% of all attorneys, demonstrating his exceptional legal expertise. He is also a prestigious Trial Lawyers College graduate, further enhancing his skills in trial advocacy and litigation.
His relentless commitment to legal excellence and client advocacy has earned him recognition from prestigious organizations, including Super Lawyers, the Top 100 Trial Lawyers, and many others.
With decades of experience, Greg has consistently received top peer reviews. He holds a preeminent rating, a testament to his unwavering dedication to securing justice and maximum compensation for his clients.